Effective Date: July 2026
Welcome to All Clear Locating Services (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, communications, and services. By accessing our website, requesting services, submitting information, or communicating with us, you agree to these Terms.
Services
All Clear Locating Services provides private utility locating and related field services for homeowners, contractors, builders, municipalities, commercial property owners, and facility managers.
The scope of each project is defined by the estimate, proposal, work order, or service agreement provided to the customer.
Service Requests
By requesting services, you agree to:
- Provide complete and accurate project information.
- Identify the work location to the best of your ability.
- Obtain any permits or approvals required before excavation begins.
- Ensure the worksite is reasonably accessible during the scheduled appointment.
Failure to provide accurate information may affect scheduling or service quality.
Utility Locating Disclaimer
Utility markings represent the best available information at the time services are performed.
Because underground infrastructure conditions vary, All Clear Locating Services cannot guarantee the exact location, depth, condition, or completeness of every underground utility.
Customers remain responsible for safe excavation practices and compliance with applicable digging laws.
Estimates & Payment
Payment terms are outlined within each estimate or service agreement.
Unless otherwise agreed:
- Payment is due upon completion of services.
- Certain projects may require deposits.
- Late payments may be subject to additional fees as permitted by law.
- Refunds are issued only when services are canceled before work begins or when otherwise required by law.
Scheduling
Appointment dates are estimates only.
Weather conditions, emergency work, utility owner response times, permit delays, or unforeseen circumstances may require rescheduling.
We will make reasonable efforts to communicate scheduling changes promptly.
Website Use
You agree not to:
- Attempt unauthorized access to our systems
- Submit false or misleading information
- Interfere with website functionality
- Use our website for unlawful purposes
Communications & SMS Messaging
By submitting your contact information through our website, requesting an estimate, scheduling services, communicating through our chat widget, or otherwise contacting All Clear Locating Services, you may opt in to receive customer care and promotional communications.
Customer care communications may include:
- Appointment confirmations
- Scheduling updates
- Estimate follow-ups
- Project updates
- Customer support
- Service reminders
- Review requests
Marketing communications may include:
- Promotions
- Discounts
- Company announcements
- Educational content
Communications may be delivered through:
- Phone
- Email
- SMS/Text Message
Customers provide separate consent for customer care and promotional text messages where applicable.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing services.
Privacy
Information submitted through our website or services is used solely to:
- Respond to inquiries
- Schedule services
- Deliver requested services
- Improve customer experience
- Maintain business records
- Provide communications where consent has been granted
We do not sell or share customer information for marketing purposes.
Please review our Privacy Policy for additional details.
Limitation of Liability
To the fullest extent permitted by law, All Clear Locating Services shall not be liable for indirect, incidental, consequential, or special damages arising from:
- Inaccurate information supplied by the customer
- Unknown or unmarked underground conditions
- Third-party excavation activities
- Utility owner records
- Delays beyond our reasonable control
Our total liability shall not exceed the amount paid for the service giving rise to the claim.
Intellectual Property
All website content, including text, graphics, logos, photographs, videos, and designs, is the property of All Clear Locating Services unless otherwise noted.
No content may be copied, reproduced, or distributed without prior written permission.
Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions become effective immediately upon posting to our website.
Continued use of our website or services constitutes acceptance of any revised Terms.
Contact Information
All Clear Locating Services
